Product Manager

ABOUT US

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions – from inspiration and innovation to category management and delivery. 
Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including Starbucks, T-Mobile, O2, McDonald’s, and adidas.
Most importantly, we're a place where you can achieve great things, and be recognized as the best.

WHAT MATTERS THE MOST

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.
tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com. 

WHY WE THINK YOU WILL LOVE THIS ROLE 

Product Manager will sit within our Global Merchandise Services (GMS) team. GMS helps brands bring their fan communities products that unleash badge-wearing potential, so the people who love them most can love them even more.
Through reimagining products and merchandise, designing innovative industry-leading solutions, and developing in-demand products, we spark an emotion connection with customers and have a lasting impact on people, business, and the planet. We want you to be part of it! 

Position Overview:

This dynamic individual will be responsible for identifying and developing product opportunities to satisfy market needs. This position will partner closely with internal cross functions (Creative / Program / Supply Chain etc.) to develop product portfolios that maximizes business opportunities meanwhile following our customer’s brand guidelines.

WHAT YOU WILL BRING TO THE ORGANIZATION

Product Management

• Product Strategy & Vision: Define and execute market centric product strategy following company business objectives
• Market & Customer Insights: conduct in-depth market research, analyze competitor activities and gather voice of customer to identify business opportunities and deliver product solution accordingly
• Product Lifecycle Management: based on product performance & market research, evaluate product lifecycle stage and take lead on kicking off New Product Development (NPD), correspondingly adjust existing product position, product lifting or propose exit plan
• Cross Functional Partnership: collaborate closely with internal cross functional stakeholders including Creative, Program, NPD, Supply Chain, Marketing etc. to deliver smooth and efficient business solution to customer
• Competition: Understand competitor’s product, brand positioning, price, promotions, channels of distribution, strengths and weaknesses
• Sell Through analysis: Collect and analyse product sell through performance, understand internal and external key impact factors
• Overall relationship management with key stakeholders from customer end

 Product Development

• Owning full Merchandise product line (both Serveware & Lifestyle) development & delivery for Japan market, by creating customized product solution (assortment planning) with CMF (color, material, finish) and artwork applications
• Leading in create and deliver compelling product proposals with strong story telling and local relevancy by Promotion & by Product
• Sample review and management, coordinate improvement and follow up with key stakeholders to fulfil customer needs, take accountability for final sample delivery and hit rate
• Ensure products align with customer overall brand strategy and product policy
• Co-work with Commercial team to ensure proposal delivery meets organization profit target
• Identify immediate, short and long term product opportunities that composes market centric product mapping and strategy
• Work closely with commercial team to support potential new customer needs

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE

• Deep understanding of local culture, good sense of market, design & fashion trend, strong consumer insights observations
• Wide knowledgeable with consumer goods industry, strong analytical skills with the ability to interpret sales data and market research
• Excellent written and oral communication skills that allows working efficiently with customer and cross functions
• Being able to organize, prioritize, and manage multi projects simultaneously
• Being result driven and able to take ownership, by having problem solving mindset and good timeline management

And we’d love you to have…  

• Minimum 5+ year experience in merchandising, product management or other related fields
• English and Mandarin Chinese language proficiency is a must
• Fashion, design, graphics work knowledge as a plus
• Team leadership experience as a plus
• Passion, ambitious, strong self-motivation, excellent communication skills, result oriented and good team work