Market Management Manager

WHY WE THINK YOU WILL LOVE THIS ROLE

The position will sit within our Global Merchandise Services (GMS) team. GMS helps brands bring their fan communities products that unleash badge-wearing potential, so the people who love them most can love them even more.

Through reimagining products and merchandise, designing innovative industry-leading solutions, and developing in-demand products, we spark an emotion connection with customers and have a lasting impact on people, business, and the planet. We want you to be part of it!

WHAT YOU WILL BRING TO THE ORGANIZATION

• Serve as the primary customer point of contact.
• Conduct product market trend research and analysis, and perform consumer & product research via online data and social media.
• Drive product development, including prototype development, product validation and verification.
• Support product design, engineering, as well as material and structural evaluation.
• Ensure product quality throughout the product development stage.
• Lead and facilitate product innovation meetings.
• Own end-to-end management and follow-up of SBUX SMU projects, focusing on Southeast Asian markets. Prepare sampling and testing documentation to secure customer orders.
• Coordinate with internal designers and cross-functional teams to deliver SMU projects.
• Manage Sample Request Forms (SRF): collect required information, create and release SRFs, track sample progress, conduct sample reviews.
• Conduct initial product cost inquiry and review for SMU initiatives.
• Manage and file color samples and insert samples, categorizing them by market, promotion, material and technology.
• Build BOM2 in the Agile System based on approved information.
• Liaise with QA and SBUX AS team to address regulatory and testing requirements.
• Analyze sample hit rate and prepare corresponding reports on a quarterly or per-promotion basis.
• Arrange sample shipment and courier delivery.

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE

• 5+ year merchandising & product management, experience with internationally recognized brands.
• Fashion, design, graphics work knowledge as plus.
• Experienced with retail product development.
• Korean and English language proficiency is a must.
• Team leadership experience is a plus