Account Manager

ABOUT US

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.

Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.

Most importantly, we're a place where you can achieve great things, and be recognized as the best.

WHAT MATTERS THE MOST

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.

tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.

ROLE OVERVIEW

As an important contact window, this role will lead the functional teams inside of tms to ensure delivery of an uninterrupted supply of products & services to the customers.

The day to day work comes from multiple projects and tasks. We combine all those project management, product management…into a concept of category management.

List the key duties, responsibilities and functions of the job--both qualitative and quantitative; outcomes expected of goals and objectives; accountabilities (decision and people); special projects; key contacts--internal and external; etc.

[1].  Project Management:

1. Prepare monthly and quarterly reports for review by the HAVI senior management and regional business units’ leaders on market achievement and development.
2. Manage Phase-in/Phase-outs of products and suppliers as needed, particularly for the McD 2025 Brand goal projects, and timely report back to leaders.
3. Work with X-function teams to ensure successful project management for new items; product and graphics changes, both local and global-oriented.
4. Proactively be involved in the development phase of solutions/alternatives compliance to sustainability goal.

[2]. Product Management:

1. Manage day-to-day operational supplier relationships in the product categories to ensure fair access based on objective review of capabilities and pricing.
2. To assist in the identification, evaluation and development of strategic sources of supply.
3. Be sensible to pricing of both finish goods and raw material in order to maximize/minimize the resultant impact to the system.

[3]. Client Management:

1. Demonstrate comprehensive understanding of the packaging industry, and Client’s sustainability goal, within China market, and utilize this knowledge to lead cross functional team to execute towards client committed sustainability goal and ultimately improve the competitive edge.
2. Assure information and data accuracy to both internally and externally.
3. To support line manager achieve market’s gatekeeper satisfaction.

SKILLS AND EXPERIENCE

Requested

• 5+ Years experience in Supply Chain / Packaging Engineering or Sales and Marketing (Account Management) in the food or packaging industry.
• Fluent English and Mandarin communication
• Good MS Office Skills (especially EXCEL)
• Excellence in project management
• Strong sense of responsibility and a spirit of tackling challenges head-on
• Proficient in teamwork and equipped with excellent interpersonal communication skills.
• Systematic approach to problem-solving with structured methodologies.

Preferred:

• Manufacturing, technical and industry knowledge of packaging
• Purchasing experience gained in a major global company
• Experience of working with multi-national companies
• PMP, CPSM or other professional certification
• University Bachelor degree +
• Engineering, Packaging, Supply Chain Management background