Assistant Account Manager

ABOUT US

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.

Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.

Most importantly, we're a place where you can achieve great things, and be recognized as the best.

WHAT MATTERS THE MOST

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.

tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.

ROLE OVERVIEW

Based in Indonesia, the Assistant Account Manager is responsible for the relationship of the customer account in the Indonesia market.

The role will ensure assured supply of all products into the market including delivery of products for promotional activities as well as new product development and trials, manage day to day cross category delivery teams in line with local market expectations, responsible for the tactical execution of the Packaging Strategy within the local market while ensuring alignment within the regional Category Strategy. In addition, the role will also identify customer growth opportunities and implement regional category plans that support the local markets. 

Responsibilities:

• Manage and co-ordinate the supply of all packaging items into the country and that all project timelines are met.

• Support all product development activities through collaboration and working with the SEA team in the regional office and local office in other functions.

• Seek to understand customer expectations and requirements and to meet or exceed these requirements in the delivery of packaging services.   

• Seek to add value by understanding and anticipating customers’ requirements

• Conduct weekly Work-In-Progress meetings with SEA team and alignment with the key customer’ requirements.

• Ensure adequate links and communications are maintained with the Distribution Centers.

• Maintain and ensure accuracy of local market databases.

• Maintain register of local market activities for invoicing.

• Manage artwork flow for the customer to ensure market compliance to Zone and Global regulations.

• Own customer facing information and presentations.

SKILLS AND EXPERIENCE

Required:

• Bachelor’s degree in science, Engineering, Commerce or similar
• Qualification in Business or Supply Chain management preferred
• Knowledge of packaging and packaging materials
• 5 years’ experience in manufacturing within packaging industry
• Production planning experience
• Excellent written and oral communication in the English language
• Proficiency in Microsoft Word, Excel, and PowerPoint