Logistics Coordinator

ABOUT US

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions – from inspiration and innovation to category management and delivery. 
Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including Starbucks, T-Mobile, O2, McDonald’s, and adidas.
Most importantly, we're a place where you can achieve great things, and be recognized as the best.

WHAT MATTERS THE MOST

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.
tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com. 

WHY WE THINK YOU WILL LOVE THIS ROLE 

Logistics Coordinator will sit within our Global Merchandise Services (GMS) team. GMS helps brands bring their fan communities products that unleash badge-wearing potential, so the people who love them most can love them even more.
Through reimagining products and merchandise, designing innovative industry-leading solutions, and developing in-demand products, we spark an emotion connection with customers and have a lasting impact on people, business, and the planet. We want you to be part of it! 

WHY WE THINK YOU WILL LOVE THIS ROLE

The Logistics Coordinator is responsible for end-to-end management of global shipments originating from global factories, ensuring all cargo is delivered accurately and on schedule. Manage domestic and international logistics arrangement, third-party logistics suppliers and shipping resources to deliver compliant, cost-effective and high-quality logistics services. Monitor overall shipment execution, trade compliance and supplier performance, providing regular data review and optimization suggestions to support team logistics management.

WHAT YOU WILL BRING TO THE ORGANIZATION

• Collaborate with global sales teams to deliver precise and standardized shipping instructions to supporting factories for individual shipment arrangements.
• Liaise closely with factory logistics teams, forwarders and 3PL service providers to monitor shipment progress and guarantee on-time cargo dispatch.
• Coordinate and consolidate goods from multiple factories, optimize container loading plans to maximize container utilization and reduce logistics costs.
• Prepare and issue complete, accurate shipping documents to clients, ensuring full compliance with destination customs clearance requirements.
• Align with manufacturing factories, domestic clients, transportation vendors and China local warehouses to arrange accurate, timely product delivery and cargo handover.
• Cooperate with freight forwarders, customs brokers and relevant authorities to smoothly complete import and export declaration and clearance procedures.
• Source, screen and evaluate qualified transportation service providers for both China domestic and international shipment businesses to enrich high-quality logistics resources.
• Process system order receipt and fulfillment operations strictly, and regularly verify and update system data to ensure data accuracy and consistency.
• Conduct monthly KPI assessment and performance review on third-party logistics providers and cooperative factories, and submit standardized reports to the Logistics Manager.
• Research and analyze trade compliance regulations of destination countries, covering import duty standards, Country of Origin rules, mandatory certification requirements and other related trade policies.

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE

• 3+ years of relevant experience in international logistics, freight forwarding, foreign trade operation or supply chain coordination.
• Familiar with end-to-end logistics procedures, including shipping instruction issuance, container loading optimization, document preparation and domestic & international order fulfilment.
• Proficient in written and verbal English for daily cross-team communication, vendor liaison and overseas business correspondence; able to prepare professional logistics and shipping documents independently.
• Professional international logistics operation capabilities.
• Deliver solid 3PL and factory supplier management capabilities.
• Provide rigorous trade compliance expertise covering cross-border tariff policies, rules and origin and certification requirements.
• Possess strong sense of responsibility, pressure resistance and team spirit.
• Positive and proactive working attitude.

Any of the following would be a plus

• Good command of Oracle system is a plus.