Assistant Manager- Shipping & Logistic

ABOUT US

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.

Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.

Most importantly, we're a place where you can achieve great things, and be recognized as the best.

WHAT MATTERS THE MOST

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.

tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.

WHAT MATTERS THE MOST

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.

tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.

At tms, we believe that from day one, our job is to prepare, develop, train, and invest in you so that you are ready to take on the next challenge better prepared than you thought possible.

So whether you’re here for a meeting, a project, or a career – be prepared to Leave Changed.

WHY WE THINK YOU WILL LOVE THIS ROLE

The Assistant Manager – Shipping & Logistics will sit within our Shipping & Logistics team.

WHAT YOU WILL BRING TO THE ORGANIZATION

• Work effectively with suppliers and clients to plan product consignment pick-up schedules and ensure on-time delivery to the markets.
• Coordinate and communicate proactively with internal and external logistics contacts, cross-company counterparts, and suppliers as needed to ensure a consistent and efficient flow of transportation and logistics management.
• Identify shipment exceptions, coordinate timely problem resolution, and ensure corrective actions are taken when issues occur.
• Manage and validate the completeness and accuracy of shipping documents, including specific market requirements, product HTS codes, import regulations, and client requirements for shipment and import activities.
• Manage vendors’ fulfilment of purchase orders and process client billing through the ERP system in a timely and accurate manner.
• Report and analyse shipping data and activities to support continuous improvement of the shipping management function.
• Review existing shipping processes and reports, participate in process streamlining initiatives, and develop standard operating procedures.
• Onboard new suppliers to TMS shipping procedures and train suppliers on any procedure changes or updates
• Support the line manager and leadership team with research and analysis on import/export requirements for ongoing business needs.

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE

• A bachelor’s degree in logistics, international trade, or supply chain is preferred.
• Minimum 5 years of experience in shipping and logistics, with global touchpoint experience. Two years of supervisory experience or team management experience would be an advantage.
• Ownership mindset with the ability to proactively identify issues, develop solutions, and independently drive execution in a fast-paced environment
• Ability to drive results through collaboration with internal and external stakeholders

 And we’d love you to…  

• Be a team player who is presentable, responsible, and efficient.
• Have a passion for continuous improvement.
• Be precise, accurate, and detail-oriented.
• Have strong oral and written communication skills, with fluency in English and Mandarin.
• Be proficient in MS Office applications.
• Have knowledge of ERP system transactions.