Senior Manager, Change Management & CI

ABOUT US

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.

Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.

Most importantly, we're a place where you can achieve great things, and be recognized as the best.

WHAT MATTERS THE MOST

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.

tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.

WHY WE THINK YOU WILL LOVE THIS ROLE 

Drive organizational change initiatives and continuous improvement programs to enhance efficiency, adoption, and performance.

WHAT YOU WILL BRING TO THE ORGANIZAITON

• Lead change management strategies for systems, processes, and organizational transitions.

• Engage stakeholders through training, adoption programs, and feedback mechanisms.

•Monitor readiness, adoption and feedback metrics.

• Identify and implement Lean/Six Sigma projects across supply chain functions.

• Develop performance dashboards and data optimization frameworks for decision-making.

• Promote a culture of innovation and accountability through capability-building initiatives.

• Align process changes with sustainability, quality, and regulatory standards.

• Promote and train on CI tools and methods.

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE

• 8+ years in change management, process improvement, or transformation roles.

• Certified in Lean/Six Sigma or equivalent methodologies.

• Strong communication and stakeholder engagement skills.

• Experience in driving cultural and operational change in complex organizations.

• Experience in global organizations and cross-functional projects.

• Knowledge of digital tools for change management and CI.

• Advanced degree or certifications in organizational development or related field.