Senior Account Executive

ABOUT US

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions – from inspiration and innovation to category management and delivery. 

Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.

Most importantly, we're a place where you can achieve great things, and be recognized as the best.

WHAT MATTERS THE MOST

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.

tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com. 

WHY WE THINK YOU WILL LOVE THIS ROLE 

As a Senior Account Executive on our Retail Experience team, you will gain exposure to top tier brands while working with teammates and cross-functional teams that bring a wealth of knowledge to each project. You will be supported by an Associate Account Executive and/or an Account Executive, giving you the opportunity to manage and mentor lower-level team members.

Responsible for the day-to-day execution of client campaigns, you will cover everything from implementation to internal and external quality assurance, including effective delivery of the finalized product.

This role will lead and execute processes and procedures designed to support the delivery of client programs. You will regularly collaborate closely with cross-functional teams across the agency to gain a full understanding behind the strategies, creative, and business metrics/financials that go into each project.

RESPONSIBILITIES

• Coordinate and lead day-to-day responsibilities of delivery of client's programs within the current REx processes
• Help support & maintain scope deliverables, identifying risks and developing contingencies
• Build and maintain client relationships based on trust, success, and executional excellence
• Solicit input from cross-functional teams to deliver operational excellence
• Drives operations and processes to realize potential and efficiencies by partnering with internal teams such as: Strategy, Business Operations, Creative, Marketing Operations, and Production 
• Support new idea feasibility and identifies alternate solutions, in partnership with Account Director
• Manage programs with varying deadlines and manage and prioritize several projects simultaneously
• Manage junior account delivery staff, delegating, managing capacity, proactively identifying rotation opportunities
• Support new idea feasibility and problem solve alternate solutions, in partnership with Account Supervisor and Director
• Coordinate, releases and schedules process and procedures for client functionality

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE 

• 3 - 5 years of experience in relevant marketing promotion and/or account management experience within an agency environment
• Desire to deliver innovative solutions, executional excellence, and process optimizations
• Adept at anticipating client needs and offering innovative solutions
• Relevant experience with strategic planning and execution to drive diverse and complex projects
• Comfortable with a certain level of project ambiguity, and the flexibility to handle a changing environment
• Versed in leading, establishing and motivating team members across multiple business lines to improve overall delivery and streamline efficiencies
• Resourceful and solution-oriented
• Experience collaborating with Creative teams by leading concepting/brainstorming sessions and translating ideas
• Self-motivated and proactive with superior organization skills and stellar attention to detail  
• Excellent written and oral communications skills  
• Familiarity with project/task management tools such as Airtable 

Starting salary between $75,000.00 - $80,000.00

TOTAL REWARDS

Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant:

• Our commitment to rewarding results
• Opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’—and our company’s—success.

THERE’S MORE…

Generous medical, dental, vision and other great benefits

Paid parental and medical leave programs

401(k) with a company match component and profit sharing

15 days of paid time off plus company holidays

Hybrid work model

Tuition reimbursement and student loan repayment assistance

Inclusive employee resource groups

EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer, and we value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

RECRUITING AGENCIES

tms does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the tms Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, tms employees, or any other company location. tms is not responsible for any fees related to unsolicited resumes.

#LI-Hybrid