Associate Account Executive

ABOUT US

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With more than 1,400 employees across 28 countries., we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.

Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.

Most importantly, we're a place where you can achieve great things, and be recognized as the best.

WHAT MATTERS THE MOST

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.

tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.

WHY WE THINK YOU WILL LOVE THIS ROLE

This Associate Account Executive will sit within our retail experience team focusing on our digital menu board and content management work.

This role will support the delivery of client programs, owning and supporting multiple tasks to ensure successful client relationships and day-to-day program execution. As an AAE, you will be exposed to and build skills relative to core areas of our operations: account management, product management, and content operations. Working cross functionally, you will serve as a liaison connecting Creative, Data, Planning, Account and others to ensure client’s needs are met at a high level of execution, on time and on budget.

WHAT YOU WILL BRING TO THE ORGANIZATION

Plans, analyzes and evaluates information and agency output relevant to client needs, which may include:

• Collaborating with the Account Executive and Senior Account Executive in preparation of recommendations, strategies, and actions for the client projects
• Reviewing and analysing material relative to client needs: research data, etc.
  
  

Coordinates and manages activities necessary to meet assigned client project needs, including:

• Maintaining communications with appropriate agency and client personnel to ensure that assigned work is handled in a positive, timely, and effective manner
• Helping to manage timelines noting details, ensuring accuracy and flagging issues of delivery for resolution
• Assisting in developing conference reports, job changes and status reports
• Developing and maintains working knowledge of client's business, industry, category and marketing research
• Working collaboratively and professionally across tms department teams to foster good working relationships
• Communicating information and facilitating the information flow to ensure effective and efficient delivery of deliverables
• Support the day-to-day responsibilities of delivery of client's programs within the content management process
• Support content management product experience and enhancement workflows Support the Project Management team with product defect and software release testing
  
  

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE

• 1-2 years relevant experience in Account or Project Management, including past internship experience; agency experience nice-to-have
• Naturally curious. We pride ourselves in bringing innovative solutions to our clients and it starts with you!
• Strong interpersonal skills, able to build and maintain trusted relationships, person to person, with various levels
• Excellent digital literacy and computer skills, especially with MS Office software (Word, Excel, PowerPoint, Outlook)
• Excellent attention to detail with strong organizational, time and project management skills
• Stellar oral and written communication skills, able to present complex ideas clearly
• Resourceful and a proactive, a self-starter
• Digitally savvy and curious within today's media and technology environment.
  
  

And we’d love you to…

• Enjoy solving complex problems
• Be passionate about creating and optimizing process
  
  

Any of the following would be a plus

• Familiarity with project/task management tools such as JIRA, Airtable and Smartsheet
• Experience with digital content assets & web-based content management systems
  
  

Starting Salary: $50,000.00 - $60,000.00

TOTAL REWARDS

Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant:

• Our commitment to rewarding results
• Opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’—and our company’s—success
  
  

There's more ...

Generous medical, dental, vision and other great benefits

Paid parental and medical leave programs

401(k) with a company match component and profit sharing

15 days of paid time off plus company holidays

Hybrid work model

Tuition reimbursement and student loan repayment assistance

Inclusive employee resource groups

EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

RECRUITING AGENCIES

tms does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the tms Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, tms employees, or any other company location. tms is not responsible for any fees related to unsolicited resumes.