Account Manager - US Local Market Activation

Please note this is a remote role to our tms offices, and the candidate needs to be located in either AZ, NV, WA or CA, due to location of clients and travel required.

ABOUT US

tms unites technology, marketing, and sourcing to drive transformational change for the world’s leading brands. With 1,200+ employees across 26 countries, we offer an impressive range of solutions – from inspiration and innovation to category management and delivery.

Operating as a creative agency, a strategic consultancy, a sourcing business, and a technology provider, we engage with over 110 million customers every single day for our clients, including McDonald’s, T-Mobile, O2, Starbucks, and adidas.

Most importantly, we're a place where you can achieve great things, and be recognized as the best.

WHAT MATTERS THE MOST

Breakthrough, business-driving ideas come from extraordinary people with the freedom to be their most authentic selves at work. Authenticity and diversity are critical elements of our business. They can only be realized when we create access and equity for all. We foster a culture of inclusion and belonging and aspire to be ever-evolving.

tms is a place where brilliant people are better together. If you want your ideas to be heard and to contribute to a culture of inclusion and authenticity, bring us your voice! Visit us at tmsw.com.

WHY WE THINK YOU WILL LOVE THIS ROLE

We are seeking a proactive and strategic Account Manager to support and grow client partnerships within the quick service restaurant (QSR) industry. This role focuses on delivering promotional packaging solutions to support local menu items, digital platforms, and in-store merchandising. The Account Manager will work closely with clients’ field marketing and operations teams, as well as cross-functional internal partners to ensure timely execution of marketing initiatives and achievement of financial goals.

This role will require travel up to 25% (typically 1–3 days per month). It also offers an environment with opportunities for professional growth and collaboration.

WHAT YOU WILL BRING TO THE ORGANIZATION

• Support and manage key customer relationships in a given territory  
• Collaborate with the Account Director to build strong relationships with stakeholders across over 10 business units and 2000 + restaurants.
• Manage a contact strategy in partnership with Account Direct and leadership to hit a financial target
• Lead project timelines for promotional packaging, maintain project from feasibility to closeout.
• Manage cross-functional coordination to ensure key deliverables (budgets, creative, and timelines) are met.
• Facilitate the cost quoting process for local packaging programs.
• Route artwork templates between agencies and stakeholders for internal and external approvals.
• Assist and lead in the preparation for client meetings, go to market decks

SKILLS AND EXPERIENCE WE WOULD LIKE YOU TO HAVE

• Outgoing, with strong business acumen and interpersonal skills to manage diverse client personalities.
• Bachelor’s degree in business or equivalent experience.
• 3+ years in solution-oriented sales or client services.
• Comfortable juggling multiple projects with competing deadlines.
• Strong consultative skills
• Experience working directly with customers (inside sales or face-to-face).
• Resilient and agile in overcoming process or client-related challenges.
• Excellent verbal and written communication skills.
• Proficient in PowerPoint and Excel.
• Highly organized with strong attention to detail and project management skills.
• Willingness to travel up to 25% (typically 1–3 days per month).

And we’d love you to…  

• Be bilingual in Spanish.

Starting salary between $105,000-$127,000, depending upon experience and location residing.

TOTAL REWARDS 

Our total rewards philosophy integrates programs for compensation, benefits, recognition, learning and development, corporate culture, corporate citizenship and work-life balance. While individual program components may differ by country, some things remain constant: 

• Our commitment to rewarding results 

• Opportunities to work with talented and driven individuals at every level of our company who respect each other, treat each other fairly and hold one another accountable for our customers’—and our company’s—success 

 There's more ... 

Generous medical, dental, vision and other great benefits 

Paid parental and medical leave programs 

401(k) with a company match component and profit sharing 

15 days of paid time off plus company holidays 

Hybrid work model 

Tuition reimbursement and student loan repayment assistance 

Inclusive employee resource groups 

EQUAL OPPORTUNITY EMPLOYER 

We are an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 

RECRUITING AGENCIES 

tms does not accept agency resumes submitted by third-party vendors unless a valid agreement has been signed and the tms Talent Acquisition Team has granted authorization for submissions for a specified position. Please do not submit or forward resumes to our site, tms employees, or any other company location. tms is not responsible for any fees related to unsolicited resumes.